Introduction
Welcome to Velocity (a project of Scale Wise Consulting Advisers Limited (“Scale Wise“), a legally incorporated company in Kenya.) . We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our German language learning application and services.
Information We Collect
Personal Information
- Name and email address when you create an account
- Profile information you choose to provide
- Learning progress and assessment results
- Usage data and preferences
Audio Recordings
Purpose: Voice pronunciation practice and assessment during German language lessons
Processing: Audio recordings are processed in real-time for pronunciation feedback and are NOT stored permanently on our servers
Storage: Temporary processing only - recordings are deleted immediately after analysis
Technical Information
- Device information (type, operating system)
- App usage statistics and crash reports
- Internet Protocol (IP) address
- Time zone and language preferences
How We Use Your Information
- Personalized Learning: To track your progress and customize lessons to your learning level
- Pronunciation Feedback: To analyze your pronunciation and provide real-time feedback
- Account Management: To manage your account and provide customer support
- Service Improvement: To analyze usage patterns and improve our application
- Communication: To send you updates about your learning progress and important service notifications
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure data centers with physical and digital protection
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Update: Correct any inaccurate information
- Delete: Request deletion of your account and associated data
- Restrict: Limit how we use your information
- Portability: Receive your data in a portable format
- Withdraw Consent: Revoke permissions (like microphone access) at any time
Audio Permission Specifics
Our app requires microphone permission for pronunciation exercises. Here's what you need to know:
- Audio is only recorded when you actively press the record button
- Recordings are analyzed locally when possible
- No audio is stored permanently without your explicit consent
- You can disable microphone access at any time in your device settings
- The app will function without audio permissions, but pronunciation features will be unavailable
Data Retention
We retain your information only as long as necessary:
- Account information: Until you request deletion
- Learning progress: As long as you have an active account
- Audio recordings: Deleted immediately after processing
- Usage analytics: Aggregated and anonymized after 90 days
Third-Party Services
We use the following third-party services:
- Azure Speech Services: For pronunciation analysis (audio processed but not stored)
- Analytics Services: To understand app usage patterns (anonymized data)
- Cloud Infrastructure: For secure data storage and processing
We do not sell, trade, or transfer your personal information to third parties.
Children's Privacy
Our services are intended for users who are at least 16 years old. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top
- Sending you an email notification for significant changes
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@scalewithvelocity.com
Address:Scale Wise Consulting Advisers Limited.
Nairobi
Kenya
Legal Basis for Processing
We process your personal information under the following legal bases:
- Consent: When you provide explicit consent (e.g., for audio recording)
- Contract: To provide the services you've requested
- Legitimate Interests: To improve our services and ensure security
- Legal Obligations: When required by law
